Welcome to the Privacy Policy of Timber Tech LLC (DBA Timber Tree Care). We value your privacy and are committed to protecting your personal information. This document outlines how we collect, use, and safeguard your data.
Information We Collect
We may collect personal information that you provide directly to us when you:
- Request an estimate or submit a form on our website
- Contact us via phone or email
- Use our ZoHo client portal for invoicing
How We Use Your Information
Your information is used to:
- Provide tree care services and manage requests
- Send invoices and process payments through ZoHo
- Schedule and manage projects via Trello
- Communicate updates and respond to inquiries
Third-Party Services
We use trusted third-party services to operate efficiently and securely:
- ZoHo: For invoicing and client management
- Trello: For job scheduling and management
- Google Workspace: For email and document collaboration
- Bluehost: For DNS and website hosting
These third parties are GDPR and CCPA compliant, and their privacy policies govern their data usage.
How We Protect Your Information
We implement industry-standard measures to protect your personal information, including:
- SSL encryption for our website
- Secure authentication for accessing sensitive tools
- Regular data reviews and updates
Your Rights
You have the right to:
- Request access to the information we hold about you
- Request corrections or updates to your data
- Request deletion of your data, where applicable
Contact us at [email protected] for any privacy-related inquiries.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the latest revision date.
Last updated: 31 December 2024